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Achieve your business goals
faster
by engaging family
caregivers
You can help family caregivers manage their responsibilities as you help your organization achieve its existing business goals.
Family caregivers — 20 percent of Americans — are the influential advisors who regularly purchase health care services, medications, supplies, and more for both family members and themselves.
But family caregivers don't know where to find support or products that reduce their daily struggles. Develop data-driven strategies, educational content, and marketing materials that help them meet their needs.
Family caregiver needs are so broad and deep that the federal government launched the 2022 National Strategy to Support Family Caregivers.
Our approach
Our approach is accretive, not disruptive. We help you amplify the impact of your organization's existing frameworks and processes.
Our products and services
We provide live and automated family caregiver education packages that include components for administrators, staff, and family caregivers.
For administrators
- Our consulting services help organizations integrate structured family caregiver support and end-of-life planning.
- Our programs can help health care systems avoid financial penalties and achieve compliance with the Hospital Inpatient Quality Reporting (IQR) Program that went into effect for 2025. Eliciting realistic treatment preferences for patients aged 65 and over requires input from family caregivers, which is invaluable to achieving shared decision-making and end-of-life care goals.
- Our advisory services can help hospitals add family caregiving as a risk factor for physical health and as a social determinant of physical and mental health — then determine how to make that information actionable.
For staff
- Training on supporting family caregivers within existing frameworks and processes
- Training staff on assessing family caregiving as a risk factor
For family caregivers
- 90-day structured family caregiver support groups designed to prevent hospital readmissions, called Prepared to Care™
- Workshops walking patients and family caregivers through end-of-life planning, including completing a signed physician orders for life-sustaining treatment (POLST) form. These types of programs can be conducted in any setting, not just in a hospital or physician office.
Additional ways we can help
Dr. Sarah Todd, Caregiving Pathways Physician Partner, and Beth Suereth, Caregiving Pathways Family Caregiving Partner, are available to give presentations, participate on panels, and discuss any ways of supporting family caregivers — including those outlined in
the AARP Public Policy Institute ​10-paper publication series, Supporting Family Caregivers Providing Complex Care. These research papers report how hospitals across the country are innovating to support family caregivers. Beth Suereth is a series co-author.
​More than 50 percent of family caregivers perform medical/nursing tasks at home. Most commonly, they haven't received training to manage that care.
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Enroll targeted family caregivers in the Caregiving Pathways 90-day structured family caregiver support program, Prepared to Care, to help family caregivers meet their needs. ​
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Studies show that by involving family caregivers, hospitals can reduce costly readmissions, improve health outcomes, reduce emergency department visits, lower the cost of care, and enhance patient experience and caregiver satisfaction metrics.
Supporting family caregivers can include:
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Providing guidance, education, and support that enables family caregivers to manage postdischarge care at home
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Teaching family caregivers how to identify postdischarge health complications and resolve them at home
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Reducing gaps and problems during the transition from hospital to home and
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Engaging in shared decision-making to determine in advance the types of care a patient does and doesn't want in a medical emergency.
Example: To reduce hospital readmissions
Let's talk about how helping family caregivers can help your business.
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